Shipping policy

SHIPPING POLICY – ClaudBare™

Last updated: 06/10/2026

This Shipping Policy governs the delivery conditions for products purchased on norvelan.com and applies to all orders placed from any country.

1. ORDER PROCESSING

All orders are processed within 1 to 3 business days of payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

In the event of exceptional delays, we will contact you by email.

2. DELIVERY TIMES

The estimated delivery time, once the order has been processed, is:

• 6 to 10 business days (standard international shipping)

These timeframes are estimates and may vary depending on:

• Destination country

• Customs processing

• National public holidays

• External logistical incidents beyond the control of ClaudBare™

3. SHIPMENT TRACKING

Once your order has been dispatched, you will receive an email containing:

• Shipping confirmation

• Tracking number

• Link to check the status of your parcel

It is the customer's responsibility to provide a valid and complete delivery address.

4. INTERNATIONAL SHIPPING AND CUSTOMS

ClaudBare™ ships to most countries worldwide. However, some shipments may be subject to:

• Customs duties

• Local taxes

• Customs inspections or holds

These costs, where applicable, are the responsibility of the customer. ClaudBare™ has no control over them.

5. INCORRECT ADDRESSES OR FAILED DELIVERY

We are not responsible when:

• The customer provides an incorrect or incomplete delivery address

• The parcel cannot be delivered due to the recipient's absence

• The carrier returns the order due to inability to contact the recipient

In such cases, we may reship the order subject to the reimbursement of shipping costs.

6. LOST, STOLEN, OR UNDELIVERED ORDERS

If your order does not arrive within a reasonable period after the estimated delivery date, please contact us at:

📩 claudbare.contact@gmail.com

We will investigate the matter with the carrier. If loss or a carrier-attributable incident is confirmed, we may offer:

• Free reshipment of the order, or

• A full refund of the amount paid (at the customer's preference)

7. ORDER MODIFICATIONS

Once an order has been placed, modifications may only be made within the first 12 hours, provided the order has not yet been processed. After this period, modifications or cancellations cannot be guaranteed.

8. CONTACT

For any queries related to shipping: