Refund policy

RETURN AND REFUND POLICY – TinyTastes™
Last updated: 16/03/2026

This Return and Refund Policy applies to all purchases made on corvelan.com, regardless of the country from which the order is placed.
Our priority is to provide a transparent and clear shopping experience in compliance with the consumer protection regulations applicable in each jurisdiction.

 

 

1. EXTENDED RETURN POLICY – 30 DAYS

In addition to the minimum legal rights applicable in each country, TinyTastes™ offers a voluntary 30-day return policy.

This means you have 30 days from the date you receive the product to request a return, regardless of your country of residence.

For the return to be accepted, the item must be:

  • In the same condition in which it was received

  • Unused and without signs of wear

  • With tags intact (if applicable)

  • In its original packaging

  • Accompanied by the receipt or proof of purchase

 

 

2. RIGHT OF WITHDRAWAL (EUROPEAN UNION AND UNITED KINGDOM CUSTOMERS)

For orders shipped to the European Union or the United Kingdom, the legal 14-day right of withdrawal also applies, allowing you to cancel your order for any reason within that period.

This right does not reduce the extended 30-day policy; it simply ensures that during the first 14 days the consumer is protected by mandatory consumer protection regulations.

 

 

3. STARTING A RETURN

To request a return, you must contact us at:

📩 tinytastes.service@gmail.com

Once approved, we will provide:

  • Return instructions

  • The appropriate return shipping address

  • A shipping label if the case is covered by the seller

Items sent back without a prior return request will not be accepted.

 

 

4. RETURN SHIPPING COSTS

4.1 Defective, damaged, or incorrect products

TinyTastes™ will cover the cost of return shipping.

4.2 Voluntary return (change of mind)

The customer is responsible for the return shipping costs, unless local legislation requires otherwise.

 

 

5. DAMAGES, ISSUES, OR DEFECTIVE PRODUCTS

Please inspect your order as soon as you receive it.

If the product arrives:

  • Defective

  • Damaged

  • Incomplete

  • Or if you receive the wrong item

You must contact us within a reasonable time so that we can evaluate the issue and resolve it.

 

 

6. NON-RETURNABLE ITEMS

For hygiene, safety, and international regulatory reasons, we do not accept returns of:

  • Customized or made-to-order products

  • Personal care or hygiene products once opened

  • Beauty or cosmetic products that have been used or unsealed

  • Perishable goods (food, flowers, plants)

  • Hazardous materials, flammable liquids, or gases

  • Gift cards

  • Sale or clearance items (unless defective)

If you are unsure about a specific item, please contact us before making a purchase.

 

 

7. EXCHANGES

To exchange an item, you must process a standard return.

Once the return is accepted, you may place a new order for the desired item.

 

 

8. REFUNDS

Once we receive and inspect your return, we will notify you whether the refund has been approved or rejected.

If approved, an automatic refund will be issued to the original payment method.

  • The standard processing time is up to 10 business days, although the bank or payment provider may require additional time to process it.

If more than 15 business days have passed since the refund was approved and you have not received it, please contact us at:

📩 tinytastes.service@gmail.com

 

 

9. LEGAL WARRANTY (EUROPEAN UNION, UNITED KINGDOM, AND OTHER COUNTRIES)

Products sold by TinyTastes™ include the minimum legal warranty applicable in each country.

For the European Union, this includes a 2-year warranty for defective products in accordance with Directive (EU) 2019/771.

 

 

10. FRAUD, ABUSE, OR MISUSE OF THE POLICY

TinyTastes™ reserves the right to refuse returns where there are indications of:

  • Product use

  • Improper handling

  • Intentional damage

  • Repeated unjustified returns

  • Conduct that constitutes abuse or fraud

 

 

11. CONTACT

For any questions regarding returns, refunds, or warranties, please contact us at:

📩 tinytastes.service@gmail.com